Learning Craft Specialist, Sales (Remote, APAC)

Date Posted: 13 days ago
Sydney NSW•Remote

Job Description

Company Description

Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.

At Shopify, our mission is to make commerce better for everyone. To do that, we rely on a team of outstanding people who are committed to getting better at what they do each and every day. Shopify’s APAC Learning Team supports Shopifolk in their development, helping them make impact through team and role-specific creative learning offerings. Now, we’re ready to grow our learning capabilities in a digital-first workplace with the help of a (Digital) Learning Craft Specialist.

Job Description

We are looking for an exceptional Sales Enablement Specialist to join our APAC Learning team and play a pivotal role in elevating our Sales function across Asia-Pacific. This role will drive the value proposition and sales methodology; in turn support the acceleration of merchants adopting these products across the region.

Unlike so many global companies, Shopify does not believe in making global decisions and simply carrying them out in each region. Strategy and execution will sit within this role, so if that excites you – great! This will be achieved by partnering with our Senior Sales Leaders, including our Director of Sales for APAC. There will be opportunities to address gaps with autonomy and the support of a team of passionate learning geeks, both globally and across APAC.


  • Working closely with our APAC Sales Director, and senior leadership, to define regional needs, pain points and opportunities

  • Establishes clear objectives and goals of learning experiences with necessary stakeholders

  • Consistently collaborates with the Global Enablement Team to execute courses and maintain existing learning programs, ensuring up-to-date learning materials, training, clarity, etc.

  • Builds strong relationships across the full sales function to increase buy-in and impact of all initiatives

  • Facilitates learning sessions, team homesites, and other synchronous learning activities

  • Conducts event surveys, assessments on courses and measures direct business results to provide trends and insights to Craft Leads and Leadership Team

  • Continuously drives leading-edge digital-first innovations into learning experience solutions



  • Must have experience building Sales Enablement programs (within APAC is preferred)

  • Experience forming Sales Enablement strategy at a regional level

  • Strong stakeholder management skills

  • An unrelenting curiosity and ‘lifelong learner’ mindset

  • Ability to complete thorough needs analysis to uncover the true pain points

  • The ability to thrive on change, work well as part of a team and as an individual contributor, as well as the flexibility to work locally, regionally and globally in a matrixed organisation. We evolve at a rapid pace and things change quickly, sometimes even daily!

Additional Information

We understand that applying to a new role takes time and effort, and we thank you for this.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialised people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

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