Operations Manager - Sydney & Melbourne, Australia

Date Posted: Posted30+ days ago

Job Description

Peerspace is on a mission to bring people together. Our marketplace uncovers the world's most unique spaces—such as lofts, rooftops, and galleries—and opens them for people to book almost any activity. With Peerspace, guests have hosted weddings, photo shoots, team meetings, and more. In total, over 5 million people have attended a Peerspace booking, and we're looking for people who want to reach the next 50 million.

The City Manager is responsible for preparing, launching, and the day-to-day growth within Australia. You will actively engage with prospective hosts and scale Peerspace’s supply of unique locations, initiate partnerships, and facilitate local marketing initiatives to drive initial bookings. Ideal candidates are self-starters with a demonstrated ability to take on increasing responsibility and achieve long-term goals.

You will need a strong professional network and in-depth knowledge of Australia, its communities and culture. Ideally you will be familiar with online marketplaces and understand the complexities associated with getting a new market up and running. The role will require a combination of strategic thinking, entrepreneurship, interpersonal skills and drive to be successful in this massive opportunity.

Key Responsibilities:

Launch the Australia market.

  • Develop operations & marketing processes, team and culture.
  • Deliver against KPIs, established by you, the VP of Operations and CEO.
  • Partner with Product, Marketing and Operations teams to drive the business, evolve market expansion playbooks, and achieve best-in-class customer service.
  • Build and maintain relationships with key local partners to drive sales and/or awareness.
  • Evangelize the brand through local marketing events, both online and offline.
  • In time, develop and manage a team to convince venue owners to list on Peerspace and attract those looking to book their spaces.


Bachelor's degree, preferred in business, marketing, communication or comparable professional experience.

  • At least 5 years work experience. Preferably includes experience at a marketplace, startup and/or management consultancy. Should include demonstrated experience in business development, sales, and/or growth functions.
  • Ideally, you are experienced or have familiarity in adapting a startup’s offering to the Australia market from a product and/or sales perspective.
  • Strong professional network and in-depth knowledge of Australia, its communities and culture.
  • You are entrepreneurial but not at the expense of being strategic.
  • You are willing to roll up your sleeves and do the work, not just delegate.
  • You think outside the box to imagine and articulate the potential for Peerspace in Australia.
  • Ability to work in a fast-paced team and start-up environment.

Perks: *

Competitive salary

  • $500 annual professional development allowance
  • Discount on all Peerspace bookings
  • We are a remote first company that believes access to flexible workspace makes us more productive.

Flex work perks include:

Apple laptop, high res display, and stipend to setup home office

  • Monthly cell phone and internet credit
  • Coworking membership (in lieu of home office)
  • Access to the Peerspace network of inspiring spaces to do your best work
  • Quarterly in-person offsites and team-building events for all team members (in Peerspace locations, of course)

About Peerspace:

Peerspace is a platform that makes planning gatherings - starting with finding the perfect space - simple. Founded in 2014, Peerspace is a remote first company that maintains a strong company culture by gathering frequently in Peerspace locations. Our team members are currently located in San Francisco, Los Angeles, Chicago, and many other cities around the globe. The company’s investors include Google Ventures and Foundation Capital.

At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are enabled to blaze their own trail, make things happen, and be recognized for taking pride in their work. We believe bringing together people from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.

Job Type: Full-time

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