Associate Community Manager - Social Media - Australia-Based

Date Posted: Posted30+ days ago

Job Description

It is an exciting time to join ModSquad! We are growing our global footprint at an accelerated pace and adding to our Community Manager family!
We have an immediate need to identify and bring onboard a community manager in Australia who can lead a team, create great community energy, deliver engaging content and of course, have a great sense of humor.

Do you have a creative mind as well as a deep understanding of online communities and social media?

Do you love social media engagement? Are you based in Australia? If so, you'll love this opportunity! ModSquad is currently searching for engagement superstars to support an exciting social media project.
If this is you, apply now!
Project Hours:
5-10 hours per week There are no specific shifts.
Hourly Rate:
To be Determined

What We Are Looking For:

    • LOVES social media, and has an understanding of platforms and features
    • Has excellent writing skills (grammar, spelling, punctuation) in English
    • Is able to communicate tone in a creative manner on social media
    • Has experience working on social media projects
    • Is customer-focused, with the ability to connect with others through empathy
    • Is able to solve problems, find solutions, and adapt to new approaches
    • Possesses an understanding of the sensitivity and vigilance necessary when working with teens and youth in social
    • Experience working with youth groups / young people is a plus!
    • Experience managing online communities in group and 1:1 settings is a plus!
    • Has flexible availability and willingness to support the project as needed
    • Resides in Australia

Workspace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
    • Quality headset
    • Quiet workspace to take calls
    • Willingness to install MSQ security software and 2FA app on phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
#MGMod #workfromhome #freelance #remote #modsquad #wearethemods #customersupport #emailsupport

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