Ticketing Services Officer

Date Posted: 10 days ago

Job Description


Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fourth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing and transport. The Goulburn Valley is often referred to as 'The Food Bowl of Australia' as around 25% of the total value of Victoria's agricultural production is generated in this area.

Greater Shepparton has a population of approximately 65,000, and an expenditure budget in excess of $118 million. The population is culturally diverse with 9.9% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region.

Ticketing Services Officer

Salary: $65,648.96 per annum (pro rata)

Closing: Friday 29 October 2021

Part Time (12 hrs 30 min p/w) – Permanent

Riverlinks Venues seek to appoint a Ticketing Services Officer with excellent customer service skills and attention to detail.

This position is 12.5 hours per week – days and times to be confirmed. Hours may vary depending on operational needs.

This position is to provide quality customer service to patrons, clients and visitors to Riverlinks Box Office and to assist in the efficient and effective operation and administration of the Riverlinks Box Office.

The successful applicant will have:

  • Demonstrated customer service skills.
  • Ability to provide accurate and timely advice to customers.
  • Cash handling and financial reconciliation skills (including EFTPOS).
  • Competency in various computer programs.
  • Ability to work effectively within a team.

In line with the public health order issued by the Chief Health Officer under section 200 of Public Health and Wellbeing Act 2008 (Vic), this position has been identified as requiring a COVID-19 Vaccination.

For further information about this position, please contact Wendy Platt, Team Leader – Ticketing Services on (03) 5832 9867.

Note: This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period. During the qualifying period employees will be provided with appropriate on-going induction, support, assistance, resources and training to enable them to meet the required performance standards for the position.

Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered.

For procedures on how to apply go to http://www.greatershepparton.com.au/download.asp?RelatedLinkID=6867

All applications must be submitted to the Council by the closing date shown on the advertisement.

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