Team Leader, Customer Care
What we can offer:
Tuesday – Saturday 1.15pm – 10:00pm
Sunday – Thursday 1-15pm – 10:00pm
Tuesday – Saturday 7:00am – 3.21pm
Our Direct Banking team is a team of passionate customer service representatives who support our customer with their online and phone banking activities. Operating 24 hours day, 7 days a week, our team is always available to support our customer with their enquiries and provide the best in class service.
As a Team Leader you will be required to lead from the front and motivate your team to achieve their best, whilst providing strong coaching and promoting development opportunities. You will also be responsible for:
You will be an experienced team leader with strong people management skills, who can comfortably provide support, mentorship and development to their people to create a strong team environment. You will also possess a strong risk mindset, able to identify and mitigate risks at first opportunity.
Other qualities you possess include:
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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