Product Design Lead

Date Posted: Posted30+ days ago
Melbourne VIC+1 location

Job Description

Arq Group changes the way businesses do business. From award winning mobile apps, cloud and analytical insights, to design thinking and digital marketing. We define, design and create products and solutions that solve problems, big and small. Arq Group are Australia’s leading experts in Digital Solutions. We create technology. We partner with our clients to solve problems others can't. We do this by hiring the best people out there!
Arq is a design centric technology company that enables Australian brands to redefine customer experiences. We partner with our clients to solve critical business and user challenges by applying the best of design thinking and human centred design philosophies. Our in-house capabilities at Arq allow us to lead digital, data and cloud transformation initiatives for our enterprise clients to deliver impactful outcomes for both the business and the users.
The design team at Arq is instrumental in helping shape client engagements for product and customer experience design at varying stages of the product lifecycle. We are looking for a Product Design Lead to strengthen our capability and to support our growth plans. This is a fantastic opportunity for a talented and experienced Product Designer to be part of the team creating Australia's most popular and high-profile digital products. We are looking for someone who is passionate about digital experiences and has the attitude and skill to work in our award-winning design team.

Join us if you would like to

    • Actively contribute to building a world class team of Product Designers by providing mentorship, leadership, and client outreach
    • Spread Product Design knowledge and best practices to our in-house design teams across our 3 locations
    • Contribute to and grow your design planning, leadership, governance and strategy skills
    • Be exposed to a variety of Australian clients who want to take advantage of Arq's services for digital transformation
    • This role reports to the Design Director and comes with excellent career growth opportunities.

Key responsibilities

    • Plan enterprise scale design sprints and design delivery engagements backed by a strong understanding of end-to-end design process
    • Strong foundational UX skill set across user research, usability, rapid prototyping and iterative design development
    • Thought leadership in the areas of applied design thinking and human centred design philosophies
    • Familiarity with designing for business viability and technical feasibility (DVF model)
    • Ability to assess the design maturity of businesses and input this for design operating model frameworks
    • Contribute to and lead design presale activities including concept design and proposals
    • Own the design engagement delivery across the conceptualisation to delivery phases
    • Adopt a advisory and consulting approach to solve client and project challenges
    • Passion for outcome-based mindset - driving a holistic product outcome for business and users alike
    • Strong appreciation of platform conventions and best practices including inclusive design
    • Mentor junior and mid-level designers in the team
    • Contribute to ongoing efforts to Arq design strategy and service offer development

We want you onboard if you have

    • Successfully shipped digital experiences (mobile, web, wearables, voice)
    • Multi-disciplinary skill set encompassing more than 1 area of specialisation across user research, usability, strategic UX, visual design, motion design, and/or service design
    • Exceptional design communication skills, including the ability to effectively narrate rationale behind the design solution options
    • A passion for people management and/or mentorship
    • Validated a range of design options with users using apt techniques
    • Lead complex design engagements in a multi-vendor and/or multi-stakeholder set up
    • A strong appreciation for the underlying technology and associated limitations

It will be a plus if you have

    • A design, HCI, computer science or psychology related degree
    • Industry recognition for your work
    • Active design community involvement
    • Experience designing in CMS, DXP, and design system environments
Arq Group is the dynamic space for smart thinkers. We create unforgettable experiences, solve complex challenges, and provide seamless, end-to-end solutions for businesses, big and small…. from design thinking to customer solutions, leading mobile, cloud and analytical insights, digital marketing, to web design. We are Australia’s leading digital partner, powering the growth of businesses, big and small. At Arq you’ll find a true work-life balance. You’ll be part of a sincere team that’s all about diversity, equality, teamwork and mutual support. Sound like the place for you? Then tell us why you’re the one for us.

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