Online Customer Service Coordinator

Date Posted: 30+ days ago
Melbourne VIC•Remote

Job Description

Job no: 725240
Work type: Casual, Part time
Location: Melbourne - Central
Categories: Call Centre
Come and join the Just Group in our Online Customer Service team! We have 7 exciting brands – Peter Alexander, Smiggle, Portmans, Just Jeans, Dotti, Jay Jays & Jacqui E. We are looking for customer service superstars with flexible availability to respond to customer enquiries over the email, live chat & phone. We have multiple casual positions available to support the increased online traffic and provide support as we look towards the busy Christmas period. Our Call Centres are open from 7am – 9pm from Monday to Sunday, and we can offer shifts for up to 38 hours per week! This role is 100% working from home. ABOUT YOU:
  • Strong communication skills - written and verbal
  • Solid track record in providing exceptional customer service, this could be in retail, call centres, hospitality or similar
  • Demonstrated knowledge of online shopping
  • Ability to problem solve and multi-task
  • Ability to work autonomously
  • Must have access to good internet connection from home

If you have a positive attitude and are great with customers, then we want to hear from you! !

Advertised: 14 Sep 2021 AUS Eastern Standard Time

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