Administrative Support Officer

Date Posted: 12 days ago
Dandenong VIC

Job Description

Reference Number 50040
Employment Type Full Time Ongoing
Entity Monash Health
Department Early in Life Mental Health Service
Location Cleeland Street, Dandenong , Various Facilities
Position Summary
  • Does helping others give you job satisfaction?
  • Do you enjoy a variety of tasks in your working day?
  • Full-Time (Monday - Friday)

Acknowledging the vital role they play in providing healthcare to our community, Monash Health proudly supports the WHO 2021 International Year of Health and Care Workers.

About Monash Health

Monash Health is Victoria’s largest public health service. We are proud to provide healthcare to one quarter of Melbourne’s population, across the entire life-span from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children’s Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities. For more information please visit


ELMHS provides a range of mental health services to pregnant mothers, infants, children and adolescents and their families within the Southern Region.

The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to youth populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

About the Role

An exciting Full-Time (Monday – Friday) opportunity for an experienced administration professional to provide high level administrative support and assistance to our Intake, Assessment, Consultation and brief Treatment (iACT) Team.

Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional administration support the iACT Team. You will work with teams of busy mental health professionals to provide administration support using a wide range of systems and databases, including registering and maintaining client information.

About You

You are a proactive, experienced healthcare administrator who enjoys a fast paced environment and can work effectively in an autonomous role. Prioritising comes naturally to you and being in a hospital environment you exhibit integrity, compassion, accountability, respect and excellence.

Who are we looking for:

  • Proven healthcare administration experience
  • Friendly, customer service driven individual who can communicate effectively
  • Proactive, organised and can work autonomously
  • Demonstrated ability to manage a range of tasks within and across a number of areas
  • Standards in thoroughness, accuracy and speed

Although the position is based at a specific location you are employed by Monash Health.

Monash Health employee benefits:

  • Salary packaging
  • Onsite subsidised staff parking
  • Discounted banking (BankVic)
  • Onsite Gym
  • Access to professional development courses and seminars

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

How to Apply

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email –

Offers of employment can only be made once all required probity checks have been completed. These include:

  • reference checks;
  • a clear Police Check conducted within the last three months;
  • a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
  • proof of immunisation.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

In accordance with recent Victorian Public Health directions all employees working in the Public Health system need to be vaccinated against COVID-19 and be required to provide evidence of their vaccination status. All candidates that are recommended for appointment will be required to provide evidence they meet the vaccination criteria.

This will be by providing a copy of your immunisation history statement, which can be accessed via My Gov, or evidence that you have a vaccination appointment before 1 November 2021. This evidence will need to be uploaded to the E Recruit system.

Offers of employment will only be made to candidates that can provide evidence that they meet the above requirements. If you are unsure of these requirements please contact the Recruitment Manager for this vacancy.

Selection Criteria A minimum of 2 years administration experience is essential

Experience and knowledge of iPM and CMI Data systems
Contact Person Name Position Phone Email
Rachel Koch PA 9594 1300

Advertising Closing 25/10/2021

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