The Arnott's Group, we are an iconic Australian powerhouse brand, recognised as pioneers in the FMCG market both locally and globally. Undergoing a period of extensive brand growth and strategic evolution, this is an exciting opportunity to help own and shape our iconic legacy. To support this growth, we are seeking a Graduate Program and Learning and Development Specialist for a unique opportunity to support the delivery of two pivotal functions.
A great opportunity exists for an experienced Customer Experience Manager to join our team. You will be responsible for supervising daily operations and aiming to create exceptional customer experience (CX), maximising efficiency and managing cost-effectiveness. You will also ensure that technology is utilised to a maximum and that staff are well-organized and productive. This is an exciting time to join the Arnott’s Group as we bring customer experience to the forefront of our strategy where you will lead a team of agents during an exciting phase of transformation.
Ingredients for Success:
The ideal candidate will have previous experience working in a similar capacity; experience with CRM systems and social media community management will be highly regarded. We are looking for a self-motivated candidate who can work autonomously under pressure, has excellent verbal and written communications skills; has a positive and patient demeanour and proven leadership skills and some exposure to FMCG (or similar industry) will be highly regarded.
Compensation and Benefits:
This is a unique opportunity to work with the best talent in the industry, reporting into highly respected leaders in a business that empowers their people. For your contribution to the business you will be remunerated with a competitive package with an additional suite of benefits.
If this sounds like your next opportunity, please follow the link and apply.