Hearts & Science, Australia
Hearts is a full-service data driven marketing and communications agency, and the third global agency pillar of the Omnicom Media Group. Launched in New York in 2016, after the successful appointment by Proctor & Gamble and AT&T shortly thereafter, Hearts offers a differentiated people, process and technology-driven approach to clients, challenging existing agency models to drive greater ROI.
Our proposition of 'Winning Hearts with Science' means we bring both the human and the data element to our media solutions. Our focus is on JOURNEY DESIGN, designing and delivering transformative customer journeys that unlock and ignite growth for brands. Being a journey design agency shifts the way we think and the way we behave – from simply the placement of advertising to the design and delivery of a linked system of brand experiences. These journeys can be delivered via the design and delivery of media ecosystems or we can expand the set of levers we pull to help our clients transform their wider marketing ecosystems. The way we operationalise this philosophy or approach is via our process or way of working – which we call Journey Hacking.
Why join us? You're the sort of bod who is excited by the prospect of helping to create a new type of agency – a journey design agency.
Our agency culture is prized and something we work hard at maintaining. We describe our culture as 'Winning with Heart', where we blend both to achieve a culture where people can flourish, be the best they can be and importantly be true to themselves.
4 key values inform everything we do: Brave: We are brave in our thinking and behaviour, constantly challenging convention and looking for new and better ways of doing things
Hungry Learner: We are hungry learners, turning interesting questions into a better understanding of how things work
Open: We are open and respectful to new ideas and different ways of seeing the world
Pride: We take pride in everything we do. Leaving things in a better place than when we found them individually, in our teams and as an agency.
What are we looking for?
We are looking for Digital Director to work in a role that will see you play an integral part in digital strategy, innovation and campaign delivery. Your key responsibilities will be to plan and implement both direct and programmatic digital campaigns with absolute accuracy and efficiency. With a proven ability to guide clients through the role of digital in delivering brand and conversion outcomes, you will have a holistic view of media and how offline and online channels work together to deliver those outcomes.
Collaboration is a critical element of your day-to-day and you will be a proactive communicator and enjoy building successful partnerships. You will be at the centre of creating market-leading ideas for our clients and will regularly be the executional interface with media owner partners. A big part of your role will be supporting more junior members of the team, working with your managers to nurture and shape their talent and actively contributing to keeping the team energised and committed.
Oversee planning and campaign implementation to ensure campaigns are delivered effectively and the team use best practice from a data and audience perspective
Maintain good relationship with the key stakeholders at the client and agency end; be the main point of contact for the digital leads at the client and partnering agencies.
Maintain excellent relationships with media owner and data providers - Google, Facebook, Blis etc… to make sure that the client always gets the best services and access to all innovations
Participate actively in client meetings (WIPS, etc…) – be an excellent presenter and have gravitas and authority
The people who will flourish at Hearts are fluent in digital, interested in using data to inform and technology platforms to enable. More specifically:
You'll ideally have around 5 + years' experience and have a strong knowledge of digital technology as well as the Australian media landscape.
You have excellent collaboration and communication skills. You're able to work effectively with both with your direct teams but also internal and external stakeholders and build meaningful relationships
You demonstrate analytical and problem-solving skills.
You have a naturally curious approach to work, and you challenge your client and peers when you feel it appropriate, able to articulate yourself with a clear point of view
You're hard working, motivated with high energy and an approachable manner
You will have a tenacious approach to self-learning & development.
For more information, please apply with an up to date version of your resume or email firstname.lastname@example.org with any questions.
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