newSenior Student Services Officer

Date Posted: 6 days ago
Salary: $82,256 - $88,785 a year

Job Description

The Opportunity

An exciting opportunity has become available for a Senior Student Services Officer to join the Central Clinical School within the Faculty of Medicine, Nursing and Health Sciences on a part-time continuing basis. In this role, you will be reporting directly to the Director of Education, Professor Robyn Slattery, and will be asked to provide expertise and support to enhance the ongoing productivity of the academic programs at the school and the quality of the students’ experience at this precinct.

This can include:

  • Providing comprehensive support to academic staff on all matters relating to academic operations
  • Providing administrative and executive support to committee members and honour co-ordinators on the assessment process as required
  • Providing sound and timely advice, guidance and support to internal and external stakeholders
  • Assist honours co-ordinator with the preparation of unit guides, study guides to ensure they are consistent with University guidelines and templates
  • Liaising to forge effective working relationships with internal and external clients
  • Working closely with the Director of Education and Head of School to prepare and analyse reports and implement strategies to improve the student experience
  • Assisting students with enrolment, travel grants, scholarships, binding, deferments, IT access and any one-shop student service questions

This position is suited to a highly motivated individual who holds a tertiary qualification in a relevant field with substantial relevant skills and work experience and/or an equivalent combination of relevant experience and/or education/training. Additionally, the successful candidate will ideally have highly developed computer literacy, knowledge of the operations of major universities, and quickly adapt to and learn new systems.

To be appointable into this role, you must have management experience in the University sector, familiarity with the University’s student record management system TRIM and Callista, have knowledge of the operations of a major university including committee structure, policies and practices related to student administration and possess structural and administrative knowledge of the new Doctoral Training Programmes throughout the Faculty of Medicine, Nursing and Health Sciences.

This role is a part-time position; however, flexible working arrangements may be negotiated.

If you believe you can fulfil these requirements, you are strongly encouraged to apply.

At Monash University, we are committed to being a Child Safe organisation. Some positions at the University will require the incumbent to hold a valid Working with Children Check.

Your application must address the selection criteria. Please refer to "How to apply for Monash Jobs".


Professor Robyn Slattery, Director of Education, Central Clinical School,

Position Description

Senior Student Services Officer

Closing Date

Thursday 30 September 2021, 11:55pm AEST

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