Cint is the technology backbone of the world’s most successful insights companies. Cint’s platform automates sample fieldwork and operations so that companies can gather insights faster, more cost-effectively and at scale.
More than 2,000 researchers, agencies and brands - including Kantar, Zappi, GfK and SurveyMonkey - use Cint to transform how they gather insights and be competitive in the market. Cint has a rapidly growing team across 14 global offices including London, New York, Stockholm, Los Angeles, Atlanta, Barcelona, Tokyo and Sydney. www.cint.com
We are have an exciting opportunity for a Customer Success Executive to join our ANZ team located in Sydney. The Customer Success team works closely with customers to understand their business goals and cooperates with internal departments (Sales, Development, Product, Marketing, Finance, etc.) to ensure that we are providing superb services, technology, tools and products so our customers can achieve their goals.
In this role, you would be allocated several clients and you would be their main point of contact. You will be responsible for some key accounts from a commercial perspective. Proactivity in this role will be crucial to ensure account growth and client satisfaction.
Role Purpose & Responsibilities
Demonstrate high performing Customer Success behaviours and results:
Hit and exceed sales growth targets:
Deliver a World Class Service:
Planning & Strategy: