newStudent and Academic Administration Officer

Date Posted: Posted3 days ago
Brisbane QLD•Remote

Job Description

  • School of Nursing, Midwifery, and Social Work

  • HEW 5

  • Fixed-term position until July 4th 2022

  • Closing date: December 8th 2021

  • UQ Job Reference R-03261

About This Opportunity

The primary role of this position is the provision of administrative support to the School of Nursing, Midwifery and Social Work on undergraduate programs and to undertake School liaison for Alumni. This role may be required to work across multiple locations.

Key responsibilities include:

  • Timely and appropriate verbal and written communication with prospective and current undergraduate students

  • Coordinate administrative matters and enquires relevant to the undergraduate course work programs including examinations, prizes and scholarships, exchange, processing credit applications and assist with error checking for data reporting.

  • Assist graduates with applications for overseas registrations as nurses, midwives and social workers by querying historical student records and course information. Make recommendations about equivalencies where appropriate.

  • Assist with selection of students; record and maintain application information on University systems and ensure timely processing of offers and acceptances.

  • Provide advice to current and prospective undergraduate students on University and School rules and regulations, enrolment, progression, examinations, fees, or any other matter relating to the completion of the undergraduate program.

  • Provide reliable initial front office, email and telephone advice to students and staff as required.

  • Liaise with other Faculties, Schools and Central Administration regarding matters of policy, and procedures related to student administration.

This position is located at our picturesque St Lucia campus, renowned as one of Australia's most attractive university campuses, and located just 7km from Brisbane's city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment - you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.


Ensure you are aware of and comply with legislation and University policy relevant to the duties undertaken, including but not exclusive to:

  • The University's Code of Conduct.

  • Requirements of the Queensland occupational health and safety (OH&S) legislation and related OH&S responsibilities and procedures developed by the University or Institute/School.

  • The adoption of sustainable practices in all work activities and compliance with associated legislation and related University sustainability responsibilities and procedures.

  • Requirements of the Education Services for Overseas Students Act 2000, the National Code 2007 and associated legislation, and related responsibilities and procedures developed by the University.

About The School of Nursing, Midwifery and Social Work

The School of Nursing, Midwifery and Social Work (NMSW) was established in 2015, as a result of the merging of the School of Nursing and Midwifery and the School of Social Work and Human Services. The School is a leader in the study of nursing, midwifery, social work and counselling, demonstrating excellence through innovative, creative, and dynamic teaching and research, in a vibrant, interdisciplinary, and engaging environment.

The School is committed to conducting academic, research and community partnership programs that are recognised for their excellence in contributing to health and well-being in the community. The School is responsible for a number of programs including the Bachelor of Social Work, Bachelor of Nursing, Bachelor of Midwifery, Bachelor of Nursing/Bachelor of Midwifery dual degree, Master of Nursing Studies, Master of Social Work Studies and the Master of Counselling degrees. It has extensive, well-established partnerships in the hospital, health care, social welfare and disability sectors and a developing cohort of research higher degree students.

Further details about the School and its activities may be accessed on the School's web site at

About You

You will have completed an undergraduate degree or an equivalent combination of relevant experience and/or education/training. You will have demonstrated ability to communicate and empathise with students, varied clients and stakeholders with an awareness of cross-cultural differences. You will also be able to effectively communicate with varied clients and stakeholders and be able to deal with people at all levels of an organisation. A high level of computer skills including word processing, data storage and retrieval, University administrative systems (Business Objects, Si-net) is essential.

What We Can Offer

This is a full-time, 100% FTE, fixed-term position through to 4th July 2022 at HEW level 5.

The full-time equivalent base salary will be in the range $70,796 - $78,852 plus super of up to 17%. The total FTE package will be in the range $82,831 - $92,256 per annum.

The following flexible employment options may be available for this role: some working from home; variable start or finish times; flex-time.

For further information about UQ's benefits, please visit Why Work at UQ and review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.


To discuss this role please contact Ms Carla Cravaliat via

For application queries, please contact stating the job reference number in the subject line.

Want to Apply?

All applicants must supply the following documents:

  • Cover letter addressing Selection Criteria

  • Resume

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline. Applications received via other channels, including direct email, will not be accepted.

About The Selection Process

The University of Queensland is committed to ensuring all candidates are provided with the opportunity to attend the panel interviews, however, for those candidates who are unable to attend in person, video interview options will be available.

Other Information

Work Rights:You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to

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